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FML partnered with us on an issue related to an error by our 401(k) service provider. This error required significant, detailed calculations to correct participant account balances. FML helped us work through the calculations, and they were very responsive to the urgency to get the balances corrected. Additionally, they helped us craft the correct disclosures for the Plan financial statements. They have the expertise to solve the issues with an approach that is practical and straightforward.
FML has a ‘can-do’ attitude. We hired the firm as we were facing what seemed like an impossible deadline for a filing. They not only met the deadline, they were thorough and responsive throughout the process. FML is a highly professional firm. They clearly care about our organization and our people. As a non-profit that is working to improve the lives of young people in this region, we are delighted to be working with a firm that has a big heart and cares about its community.
FML identified where our company could qualify for a tax credit due to the nature of our business. With guidance from Bill Claffey, we were able to document a case that FML used to support filing for a significant tax credit. We were then able to request the tax credit be exchanged for cash, which benefited our business. FML is an outstanding firm; their staff is very personable and easy to communicate with. They quickly address urgent matters, stepping in at the 11th hour to ensure timely resolution.
It's common for companies like ours to have CFOs who understand finance, IT and accounting, but not tax services. FML fills in the gaps very nicely. Other firms are larger, but FML provides the same guidance, access to research, and commitment to understand our business and people. As a small private company, we challenge all service providers to deliver the same type of service that we need to deliver to our Fortune 500 customers. FML does just that for our audit and tax needs.
Following our spin-off from our former parent, FML left no stone unturned and discovered a significant amortizable intangible balance. They then made a case for that balance to benefit Valet Waste entirely instead of it being split between Valet Waste and our former parent. In addition, FML assigns highly qualified people to our account. Their associates are clearly experts in their field and quick to respond. They are always looking for opportunities to overachieve. FML makes us feel like we are their only client.
In one introductory phone call, Lisa LaSaracina identified three ways to bring significant non-dilutive growth capital into the business through previously missed tax opportunities. This capital allowed the company to fund the launch of a new product line. I’ve never seen anything like it before. FML delivers real value. Over and over again. On both the audit and tax sides of their practice, they consistently find ways to help identify, resolve and avoid issues. I know I can count on FML for results.